Website Terms & Conditions
Last updated: October 13, 2026
1. Website scope
These Website Terms & Conditions (“Website Terms”) address use of the public website operated by One Compass Travel Co., LLC (“One Compass,” “we,” “us,” or “our”), including its pages, content, links, inquiry forms, and consultation scheduling.
These Website Terms govern website use only. They do not constitute a client travel booking agreement, supplier contract, payment authorization, or travel insurance waiver. Travel reservations and related transactions are governed by the applicable supplier terms, booking procedures, and separately provided authorizations.
2. Independent business identity
One Compass Travel Co., LLC is an independently owned and operated travel agency and an Independent affiliate of KHM Travel Group. We operate under our own name and branding; we are not a KHM franchise, branch office, or corporate division, and we do not represent ourselves as KHM employees, officers, or managers. KHM serves as our host agency and may provide authorized travel-booking resources.
3. Website information only
Our website provides general information about our agency, travel destinations, planning services, and possible promotions. Content is informational and may not reflect real-time inventory, current prices, entry requirements, or the complete conditions of a supplier offer. We make reasonable efforts to keep information useful, but it may change or contain errors.
4. Inquiries and consultations are not reservations
Sending a message, submitting a “Plan Your Vacation” form, requesting a quote, or scheduling a consultation does not create a reservation, guarantee availability or pricing, authorize a purchase or charge, or require either party to proceed with a transaction. We may need further information before responding. We do not promise that every inquiry will result in an offer or booking.
5. Separate booking and supplier processes
If you decide to purchase travel, reservations will be handled through authorized booking procedures and the applicable travel supplier's reservation process.
Supplier terms, client authorizations, payment requirements, cancellation policies, travel insurance selections, and other travel-related documents are separate from these Website Terms.
These Website Terms do not replace, amend, or override those separate agreements or any rights provided by applicable law.
6. Prices, promotions, and links
Displayed travel offers may be supplied or maintained by third parties, may expire without notice, and may be subject to eligibility requirements, blackout dates, taxes, fees, restrictions, or limited inventory. Links to promotional or supplier pages do not guarantee that an offer is still available. Confirm all material details through the authorized booking process before committing to travel.
7. Permitted website use
You may browse the website and use its public features for lawful personal or business-related travel inquiries. You agree not to misuse forms, impersonate others, submit false or unlawful content, interfere with site operation, attempt unauthorized access, introduce malicious code, scrape content at unreasonable scale, or violate others’ rights. We may restrict abusive access when lawful and technically feasible.
8. Intellectual property
Unless otherwise indicated, our original text, design elements, agency branding, and logo are owned by or licensed to One Compass and protected by applicable law. Third-party destination photographs, supplier names, logos, and promotional materials belong to their respective owners. Website access grants no transfer of ownership. You may view and print reasonable portions for personal reference but may not commercially reproduce or republish protected materials without permission or another lawful basis.
9. Third-party content and external services
Our website may contain supplier promotions, third-party booking links, scheduling tools, maps, and other external content. Those providers operate independently and may have their own terms, privacy notices, accessibility practices, and technical requirements. We do not control or endorse every statement on external websites merely by linking to them.
10. Website availability and changes
We may update, suspend, discontinue, or correct website pages, features, and content without advance notice when appropriate. We do not guarantee uninterrupted access or that the website will always be free of technical errors or harmful components. Users should take ordinary precautions when browsing online.
11. No professional or official travel determination
Website articles, destination descriptions, and planning tips are general information and are not official immigration, legal, medical, or governmental advice. Requirements concerning passports, visas, entry, health, accessibility, and travel documentation can change; verify them with relevant authorities and suppliers before travel.
12. Privacy and communications
Information you provide through the website is addressed in our separate Privacy Policy. Submission of an inquiry permits us to respond about that inquiry through the contact information you provide, subject to applicable law. It does not automatically authorize unrelated promotional texts, automated calls, or other marketing requiring separate consent.
13. Accessibility
We aim to make the website usable by visitors with disabilities. If you encounter a barrier, contact us so we can try to provide the requested information by another accessible method. Accessibility concerns and related personal information are handled in accordance with our Privacy Policy and applicable law.
14. No guarantee; legal rights preserved
To the extent permitted by applicable law, website content is provided for general informational use without a promise that every description, link, or feature will be accurate, complete, current, or continuously available. Nothing here excludes rights, remedies, or duties that cannot legally be waived, including liability arising from our own conduct where exclusion is prohibited.
15. Limits on website-related responsibility
To the extent permitted by law, we are not responsible for disruptions or inaccuracies caused solely by independent third-party websites or services outside our control. This provision does not waive liability for our own negligence, misrepresentation, statutory violations, or other conduct where applicable law prohibits limitation. No fixed monetary cap or mandatory arbitration is imposed by these Website Terms.
16. Independent business and third-party trademarks
One Compass Travel Co., LLC operates as an independently owned travel agency affiliated with KHM Travel Group.
References to KHM Travel Group and other travel suppliers are provided to identify relevant business relationships and services. All third-party trademarks, logos, and other intellectual property remain the property of their respective owners. Nothing on this website grants permission to use those materials without appropriate authorization.
17. Changes to these Website Terms
We may revise these Website Terms when our website or legal requirements change. Updated text and its “Last updated” date will be posted on this page. Changes apply prospectively to website use to the extent permitted by law and do not alter a previously completed travel booking or separate supplier agreement.
18. Applicable law and enforceability
These Website Terms are intended to be interpreted under applicable United States and Virginia law, without displacing mandatory consumer protections or rights under other applicable law. If a provision is unenforceable, the remaining provisions should continue to apply to the extent legally permissible. This section does not itself require arbitration or select an exclusive court.
19. Contact
One Compass Travel Co., LLC
Email: info@onecompasstravel.com
Telephone: +1 (423) 279-8701
Virginia, United States